Our Privacy Policy

• Items must be returned within 30 days of the delivery date.
• Products must be in their original, unused condition with tags attached and packaging intact.
• Certain items (e.g., final sale, personal care products) may not be eligible for return due to hygiene or sale restrictions.

2. Return Process

• Step 1: Contact our customer support team at [customer support email or phone] to initiate your return.
• Step 2: Once approved, you will receive a return shipping label and instructions.
• Step 3: Pack the item securely and affix the provided label. Drop it off at the nearest postal location.

3. Refunds

• Refunds are processed within 5–7 business days of receiving your returned item.
• Refunds will be issued to the original payment method, minus any return shipping fees (if applicable).
• For exchanges, contact our support team to ensure the replacement item is available.

4. Damaged or Defective Items

• If your item arrived damaged or defective, please contact us within 48 hours of receipt. We’ll arrange for a replacement or refund at no additional cost